GudSht - Alcohol Delivery Singapore

We worked here from 12pm to 5pm on a Monday. It was quiet and really comfortable. WiFi was strong and sockets were available to power our devices. Lunch was good value, delicious and portions were decent. There was a slight issue to which the staff responded very well and excellent service recovery. Prices for liquor are very good. Will definitely be back here for work and drinks!

Decided to try this place since the ratings seemed good and Cineleisure isn't too crowded these days. Their food is good but they need to improve in being clear about their promotions and staff to be trained on ways they can handle service recovery. We made a small order first while we waited for the full group to arrive to place our bigger order on the app since we will need to key in card details. The server told us we could use the app and didn't seem too happy about taking the manual order. But she told us in the beginning we could order both ways, through staff or on the app. There was a table standee that showed a DBS card promo for 1-for-1 chicken wings, 10% off $100 spent and one more drink promo. We ordered 1 set of wings and definitely hit $100 spending and used the DBS card shown in the promo. However, after making the order, we asked the staff about the promo and she told us we can only order through the staff to redeem this and there was nothing they could do as our order through the app was final. The offer was 1-for-1 chicken wings so if we already ordered 1 set, they could have manually made a note of this redemption and given us the other set of chicken wings. As for the 10% off $100, believe it would have been possible to make a note of that and just issue a refund or deduct $10 off our bill. There were no efforts to say that they would be making the promo instructions clearer despite our feedback or offering service recovery which WOULD HAVE BEEN GIVEN ANYWAY had we been advised to order through the staff for promos. The food was good (ebi fry, wings, pork belly, yakiniku beef, skewers) except for the mala spam fries and rice portion could be bigger. In fact, we ordered more yakiniku beef because it was so tender. But the service we received unfortunately dampened the dining experience. Do still want to thank one of the male servers as he was courteous and jovial. I hope the owner or manager can make the promo instructions clearer and train their staff on service recovery methods rather than the response just being "sorry, nothing we can do".

Made a reservation for 2 pax for 12.30pm on a Sat. Place was empty when we reached, probably due to it being a PH (Good Fri) the day before. Food was a lil pricey but were all really nice. Food portion seems small but was surprisingly quite filling. Overall ambience was nice and staff who attended to us was friendly too. Would be willing to come back to this place again.